Privacy Policy
Effective Date: November 7, 2025
Last Updated: November 7, 2025
Introduction
Welcome to HARTT Counseling and Wellness (“HARTT,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://harttwalkercounty.org (the “Website”) or utilize our counseling and wellness services.
Please read this Privacy Policy carefully. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use the Website.
HIPAA Compliance Notice
HARTT is a healthcare provider covered under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected in connection with providing counseling and mental health services is subject to HIPAA regulations. For detailed information about how we handle your PHI in a clinical context, please refer to our separate HIPAA Notice of Privacy Practices, provided when you become a client.
This Privacy Policy primarily addresses information collected through our Website and general business operations. Where applicable, HIPAA protections are noted.
Information We Collect
Information You Provide to Us:
We may collect personal information you voluntarily provide when you:
• Contact us via email, phone, or website form (name, email, phone, and message).
• Request services or schedule appointments (contact, demographic, insurance, and health info).
• Make a donation (name, contact, payment details, donation amount).
• Subscribe to newsletters or updates (name and email).
• Register for events or community programs.
Information Collected Automatically:
We may collect log data, IP addresses, browser type, pages viewed, and time/date of visits. Cookies and tracking technologies may be used to enhance user experience.
Information from Third Parties:
We may receive information from:
• Insurance or healthcare providers (with your consent).
• Payment processors and donation platforms.
• Authorized referral sources.
How We Use Your Information
We use collected information to:
• Provide counseling, wellness, and support services.
• Manage appointments, billing, and client communications.
• Improve website usability and performance.
• Send updates, educational materials, or service notifications.
• Process donations and maintain donor relationships.
• Comply with legal obligations and ensure security.
How We Share Your Information
We do not sell, rent, or trade your information. We may share data:
• With your consent.
• With trusted service providers (hosting, analytics, payment processing).
• With healthcare or insurance providers, as authorized.
• When required by law (court orders, mandatory reporting, emergencies).
• As aggregated or de-identified data for research or reporting.
SMS and Communication Consent
By submitting your phone number on our website, you consent to receive text messages from HARTT Counseling & Wellness related to appointments, scheduling, or service updates.
• Message and data rates may apply.
• Message frequency varies.
• Reply STOP to unsubscribe or HELP for help.
• SMS consent is not shared with third parties or affiliates.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data, including encryption, secure storage, and staff training. While no system is completely secure, we strive to maintain the highest standards of protection.
Your Rights
You may:
• Access, correct, or request deletion of your personal information.
• Opt out of non-essential communications.
• Request a copy or restriction of your data under HIPAA.
To exercise these rights, contact us at:
info@harttofwalkercounty.org | (205) 582-4345
Children’s Privacy
Our Website and services are not directed to children under 13. Parental or guardian consent is required for minors receiving services.
Third-Party Links
Our Website may contain links to third-party sites. HARTT is not responsible for their privacy practices. Please review those sites’ policies before submitting personal information.
Data Retention
We retain personal data only as long as necessary to fulfill service purposes or as required by law. When no longer needed, information is securely deleted.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with a new “Last Updated” date and posted publicly on our Website.
Contact Information
HARTT Counseling and Wellness (HARTT, Inc.)
200 18th Street West
Jasper, Alabama 35501
Email: info@harttofwalkercounty.org
Phone: (205) 582-4345
Consent
By using our Website or services, you consent to this Privacy Policy and the collection, use, and disclosure of your information as described herein.
© 2025 HARTT Counseling and Wellness. All Rights Reserved.
